Privacy Policy

Privacy Policy for Speakito.in

Last Updated:  June 13, 2025

This Privacy Policy describes how Speakito.in (“Speakito,” “we,” “us,” or “our”), a product of Turbostone Technologies (OPC) Private Limited, collects, uses, processes, and protects your personal information when you visit our website https://speakito.in/ and use our services.

Your privacy is critically important to us. We are committed to being transparent about our data practices and ensuring your personal information is handled with care and in compliance with applicable data protection laws.

About Us

Speakito.in is a platform dedicated to enhancing English communication skills and providing sales/customer success training for employees. We operate under the legal entity of Turbostone Technologies (OPC) Private Limited, registered in India.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and support our business operations. The types of information we collect include:

  • Information You Provide Directly:
    • Contact Information: Name, email address, phone number, company name, job title, and address when you fill out forms, subscribe to newsletters, request a demo, register for an event, or contact our support.
    • Account Information: If you create an account, we collect your username, password (encrypted), and other registration details.
    • Communication Data: Records of your correspondence with us, including emails, chat transcripts, and customer support interactions.
    • Payment Information: If you make purchases, we collect billing details and payment information (e.g., credit card numbers and billing addresses). Please note that we use third-party payment processors, and we do not store your full payment card details on our servers.
    • Training and Usage Data: Information related to your progress and performance within our training modules, quiz results, voice recordings (for English communication training analysis), and other content you generate or upload while using our services.
  • Information Collected Automatically (through Cookies and Tracking Technologies):
    • Usage Data: Information about how you interact with our website and services, including the pages you visit, the features you use, the time spent on pages, and your navigation paths.
    • Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information.
    • Location Information: General geographical location derived from your IP address.
  • Information from Third Parties:
    • We may receive information about you from third-party sources, such as our business partners, marketing affiliates, and publicly available sources (e.g., LinkedIn), to enhance our services or for marketing purposes, always in accordance with applicable laws.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To operate, deliver, and improve the Speakito platform, provide access to training modules, process your registrations, and manage your account.
  • To Personalize Your Experience: To tailor content, training programs, and features to your specific needs and preferences.
  • For Communication: To respond to your inquiries, provide customer support, send important service updates, administrative messages, and information about your account or our services.
  • For Marketing and Promotion: To send you promotional materials, newsletters, and information about new features, products, or services that may be of interest to you, in accordance with your communication preferences.
  • For Analytics and Improvement: To understand how our website and services are used, analyze trends, identify areas for improvement, and develop new features.
  • For Security and Fraud Prevention: To protect our website, services, and users from unauthorized access, fraud, and other security vulnerabilities.
  • For Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and resolve disputes.

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of recipients, only when necessary and in accordance with this Privacy Policy:

  • Within TurboStone Technologies (OPC) Private Limited: Your information may be shared with relevant departments and personnel within TurboStone Technologies (OPC) Private Limited for operational purposes and to provide integrated services across our verticals (where applicable and consented).
  • Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, customer support, and marketing assistance. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Partners: We may share information with trusted business partners for joint marketing activities, product development, or to offer complementary services, provided you have consented to such sharing.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
    • Comply with a legal obligation or governmental request.
    • Protect and defend the rights or property of Speakito or TurboStone Technologies (OPC) Private Limited.
    • Prevent or investigate possible wrongdoing in connection with the services.
    • Protect the personal safety of users of the services or the public.
    • Protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your information may be transferred to a successor entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include data encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When your personal information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to Be Forgotten): Request the deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: Request restriction of the processing of your personal information under certain conditions.
  • Right to Data Portability: Request transfer of your personal information to another organization or directly to you, in a structured, commonly used, machine-readable format.
  • Right to Object to Processing: Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
  • Right to Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal information. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device. We use them for:

  • Essential/Strictly Necessary Cookies: Required for the operation of our website (e.g., to enable basic functions like page navigation and access to secure areas).
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: Used to recognize you when you return to our website, allowing us to personalize content for you and remember your preferences.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests, and to limit the number of times you see an advertisement.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Children’s Privacy

Speakito.in is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers. If you believe a child under 18 has provided us with personal information, please contact us immediately.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. International Data Transfers

As TurboStone Technologies (OPC) Private Limited operates globally, your personal information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ. We will take appropriate steps to ensure your personal information receives an adequate level of protection in the jurisdictions in which we process it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us: